Name the coverage category

NAIC distinguishes accident-only, accident-and-illness and wellness offerings. Exclusions, deductibles and payment limits differ. Preventive care should not be assumed to be part of illness coverage.

Sources[1] NAIC

Ask about history and waiting periods

NAIC's consumer checklist highlights pre-existing conditions and waiting periods. Ask the insurer in writing how your pet's documented symptoms and treatment history affect a claim before relying on a quote.

Sources[2] NAIC

Compare one hypothetical bill

Our checklist: ask each insurer to explain a sample eligible bill after the deductible, reimbursement share and annual cap. Clarify who pays the vet first and which routine services cost extra.