# Consumer — guides & evidence

Compare subscriptions, repairs, product claims and shopping rights. Read the terms, evidence and exceptions before you pay.

[Canonical HTML page](https://nosecrets.app/en/topics/consumer)

## ['Refurbished' does not automatically mean a new battery](https://nosecrets.app/markdown/en/stories/refurbished-iphone-battery-warranty)

Apple's own refurbished promises have a defined scope. A marketplace seller's cosmetic grade does not establish the same battery or warranty terms.

Scope: Apple US Certified Refurbished terms and preowned iPhone checks

## [Third-party maintenance does not automatically void a US warranty](https://nosecrets.app/markdown/en/stories/third-party-repair-warranty-rights)

Warranty coverage and damage caused by a bad repair are different questions. A paid service contract can also have different terms.

Scope: United States · consumer warranties; vehicle example

## [Your eye exam does not lock you into buying glasses there](https://nosecrets.app/markdown/en/stories/eyeglass-prescription-shopping-rights)

US rules require prescription release, but pupillary-distance requirements vary by state.

Scope: United States · eyeglass prescriptions after refraction

## [A low car payment can hide a costly package of add-ons](https://nosecrets.app/markdown/en/stories/car-dealer-addons-out-the-door-price)

Separate the vehicle price, optional products and financing cost before comparing deals.

Scope: United States · dealership purchases and financing

## [Adobe: paying monthly can still mean a yearly commitment](https://nosecrets.app/markdown/en/stories/adobe-monthly-billing-annual-contract)

The billing interval and the contract term answer different questions. Even the cancellation formula can vary by location.

Scope: United States · Adobe individual plans

## [That hotel resort fee belongs in the upfront price](https://nosecrets.app/markdown/en/stories/us-hotel-ticket-fees-total-price)

The FTC’s pricing rule changes how mandatory fees are shown. It does not make every extra charge disappear.

Scope: United States · live tickets & short-term lodging

## [The EU’s 14-day cooling-off period has important exceptions](https://nosecrets.app/markdown/en/stories/eu-fourteen-day-return-exceptions)

Online shopping rights depend on the seller, the product and how the purchase was made.

Scope: EU distance purchases from professional traders