The app is not the insured bank

FDIC says nonbank companies themselves are never FDIC-insured. Sending money to one does not immediately create insured deposits: funds must reach an insured bank and other conditions must be met.

Sources[1] FDIC

Records connect the balance to its owner

Pass-through insurance relies on the underlying ownership arrangement and records. It is not a separate insurance ownership category, and a dashboard balance alone does not establish eligibility.

Sources[2] FDIC

Ask who holds the money

Our checklist: obtain the partner bank's name, account terms and withdrawal route. FDIC explicitly excludes a nonbank company's insolvency from deposit-insurance protection; access can be delayed even where money may ultimately be recovered.

Sources[1] FDIC